Terms of Service

These terms govern your use of the DemoLens Chrome extension, the optional desktop helper, and this website, all provided by DemoLens("we", "us"). By installing or using DemoLens you agree to them. If you do not, please do not use the service.

The service

DemoLens records your screen and automatically zooms toward where you click. Recording, editing and export all happen locally in your browser. An optional desktop helper extends zoom tracking beyond the browser window. A paid Pro tier unlocks additional features, described on the pricing page.

Your account

A free account is not required to record. You need one to buy Pro and to link a device to your subscription. You are responsible for keeping access to your account secure, and for activity that occurs under it. You must be old enough to form a binding contract where you live.

Personal use

A Pro subscription is for one person, on that person's own devices. You may link the computers you personally use; you may not share your account or its sign-in with anyone else, or use one subscription to give Pro features to several people. We may limit the number of devices that can be linked to a subscription at once, and we may suspend a subscription that is being shared. If you need Pro for a team, email us and we will sort out seats.

Subscriptions and billing

Pro is offered as a monthly or yearly subscription, billed through Razorpay in the currency shown at checkout. Prices are displayed inclusive or exclusive of taxes as indicated at the time of purchase.

Subscriptions renew automatically at the end of each billing period at the then-current price, until cancelled. We will give reasonable notice before any price change affecting your renewal.

You can cancel at any time from your dashboard. Cancelling stops future renewals; Pro remains active until the end of the period you have already paid for, and is not prorated.

Refunds

If DemoLens is not for you, email getdemolens@gmail.com within 14 days of your first payment and we will refund it in full, no reason required. Refunds are issued to the original payment method and may take a few business days to appear.

This applies to your first payment on an account. Renewals are outside the 14-day window, so cancel before a renewal date if you do not want to be charged again. Nothing here limits refund rights you may have under the consumer law where you live.

Acceptable use

You agree not to:

• record people, screens or content you have no right to capture, or record anyone without a consent you are required to obtain;
• use DemoLens to break the law or infringe someone else's rights;
• circumvent, disable or tamper with the licensing, entitlement or update mechanisms, or share credentials to give unpaid users Pro features;
• resell or redistribute the service, or attempt to disrupt it for other users.

We may suspend or terminate accounts that breach these terms. Where it is reasonable to do so, we will tell you why first.

Your recordings

Your recordings are yours. We claim no rights over them, and because they never leave your device we could not use them if we wanted to.

They are also your responsibility. You decide what is on your screen when you press record, who is in frame or on the microphone, and where the finished video goes. Make sure you have the right to capture whatever appears — other people, their screens and voices, confidential material, and anything under copyright — and any consent the law where you are requires. DemoLens is a recording tool; we have no way to see, review or moderate what you record, and we are not responsible for the content of your recordings or for how they are used, shared or published.

Our rights

DemoLens, its name, logo, software and site content remain our property or that of our licensors. Your subscription is a licence to use the service, not a transfer of ownership. Third-party components remain under their own licences.

Changes to the service

We may add, change or remove features as the product develops. If we materially reduce a feature you are paying for, you may cancel and request a pro-rata refund for the unused part of your current period.

Availability and warranties

We work to keep DemoLens available and correct, but the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any recording will be produced or preserved without fault. Because recordings are stored only on your device, keeping your own backups is your responsibility.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost recordings, or loss of data. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, your statutory rights are unaffected.

Termination

You may stop using DemoLens at any time and delete your account by contacting us. We may terminate or suspend access if you materially breach these terms. Provisions that by their nature should survive — including ownership, warranty disclaimers, limitation of liability and governing law — do survive.

Governing law

These terms are governed by the laws of India, and its courts have exclusive jurisdiction over disputes arising from them. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer-law provisions in your country of residence.

Changes to these terms

We may update these terms as the service changes. The date above shows the current version, and we will notify signed-in users by email of material changes. Continuing to use DemoLens after a change means you accept the updated terms.

Contact

Questions about these terms go to getdemolens@gmail.com, or through our support page.